This article walks you through the necessary steps required to request a refund.
2. Click on the "chat" icon located at the lower right-hand side of the page.
3. Type "refund" into the chat bar. Click on the "send" symbol or hit enter.
4. If you would like to proceed with a refund click "Yes" and follow the instructions on screen.
Please note: only unused bundles will be eligible for a refund.
If the bundle has been started and you would still like to request a refund then process the refund request with the chat bot as normal. The bot will log a support ticket with our customer service team who will review each case individually to determine if a refund is applicable.