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  1. Wizz eSIM
  2. FAQ's & Troubleshooting

FAQ's & Troubleshooting

Troubleshooting

  • I cannot scan my QR Code
  • How to check that you have the correct eSIM activated / enabled.
  • How can I tell if my eSIM is installed?
  • I have installed my eSIM but my home SIM has stopped working
  • My iMessage has stopped working after installing my eSIM
  • How do I set up my APN?
See all 14 articles

Managing eSIM's

  • How long does an eSIM take to arrive and install?
  • How much does an eSIM cost?
  • How soon before my journey can I install my eSIM?
  • How to use two eSIMs at the same time
  • Can I still use my home SIM card with my eSIM?
  • Top tips and recommendations for using your eSIM
See all 19 articles

Frequently Asked Questions

  • How to install an eSIM on a Gemini PDA
  • How to save and use less data with your eSIM
  • Can I use WhatsApp, Facebook, Instagram and Tik Tok with an eSIM?
  • What is the benefit of eSIM to business travellers?
  • Can I access any website or application using my eSIM data?
  • Will installing an eSIM lock my phone?
See all 26 articles

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